Frequently Asked Questions

Yes, we can work with manufacturers to tailor make a lodge or static caravan to suit your accessibility needs. Some modifications can include wet rooms, wider doors, low profile counters, hoists, ramps and so much more. Let us know what features you require and we’ll help you find the perfect fit.

Bedding is provided in all accommodation (except Camping Pods). Beds are only made in our Luxury Lodge and Cabin ranges.

The Searles Hire Shop provides essential equipment for families travelling with limited space.

*Additional Hire Options*

• Bottle of Prosecco £10

• Prosecco and Chocolates £22

• Bottle of Champagne £30

• Bouquet of Flowers £45

• Golf Tuition – 30 min taster £30, 1 hr lesson £55 or 4x 30 min sessions £100. 07850 330022.

• Golf Play Package – Weekend Pass £30, 4 day Pass £50, 7 day Pass £70

• Fishing Voucher – Half day Pass (5hrs) £6 Full day Pass (12hrs) £10

• Bowls Voucher – 1hr £3 per person, 2hr £6 per person

• Tennis Voucher – Pre-booked court £6 per person per hour (+ £5 cash deposit)

Please see a PDF list of helpful Hire packages available below…

Helpful Hire Packagess

Yes we’d love to welcome everyone from your family including your dog. We also have designated pet-friendly areas in Ambers Bar & Grill, The Fountain Sports Bar and La Piazza should you wish to dine with your dog. You can also dine with your dog in the Sports Bar at The Pavilion at Heacham Manor Hotel, which is accessible by foot via the golf course. Please refer to Item 26 in the “Park Rules” section of our terms and conditions for further details.

Yes, please see one of our helpful reception team, who can check availability and make a booking for you.

No pets with the exception of guide dogs are allowed in any accommodation unless specified by prior arrangement in Pet Friendly Homes. Maximum of 2 dogs per pitch/home at any time.

Dog Breeds – We do have a Dog Policy on the resort. We do not accept any dogs restricted by the Dangerous Dogs Act 1991 or bred from such dogs, whether or not of the full breed.

Some additional details are also found in our Full T&Cs in the following sections:

27.2.1 As a minimum, each dog has a current annual vaccination for distemper, canine hepatitis, leptospirosis and parvo virus;

30. No other pets are permitted.

Bottled gas is available in various sizes from our on-site Nisa Supermarket (subject to availability).

We do not offer day passes for access to the resort. However, we do have a limited number of Annual Family Membership available to purchase. Please enquire.

We allow BBQs but only in the designated BBQ areas. If you bring a disposable BBQ, please use it in those areas. Please take particular care when disposing of hot coals or disposable BBQs.

If you request a group booking (by which we mean a booking for more than one unit or pitch) or a single occupancy booking, then we may contact you before deciding whether to accept the booking, to help us decide whether we are able to provide the holiday experience you are looking for. For this reason, all group or single occupancy bookings must be made at least 7 days in advance.

You may change your holiday dates and accommodation within the present year, no later than 4 weeks prior to arrival and is subject to a £40 amendment fee per booking. Subject to availability.

Simply sign up to receive our special offers by joining our mailing list on our website.

Guests staying in accommodation are welcome to make use of our facilities from 2:00 PM on their arrival date. Please report to reception to collect your leisure passes upon arrival.

Absolutely, Searles Leisure Resort offers something for all ages to enjoy. Your family will enjoy their time here just as much as you. Just remember you must allow them to visit free of charge.

No. all deckings, patios and storage boxes must be purchased through the resort to keep our 5 star standards. You are allowed to maintain these yourself but if you require an outside contractor to work on your holiday home rather than our maintenance team this must be approved in writing before going ahead.

Yes, as long as it conforms to approved safety standards.

Yes we allow rotary washing lines but they must be removed when not in use and the spike installed by Searles.

Searles Leisure Resort holds a holiday license, which means you cannot use your lodge as a primary residence. You can use your lodge as much as you’d like during the season, but you must provide proof of residence at your primary address.

No, for many of our owners, the peace and quiet of Redgate Court is one of the main reasons they chose Searles as a destination. Allowing owners to let their lodges would change the dynamic considerably with different holiday making families arriving each week. For this reason we’ve decided that inviting buy to let investors to the development would be against the best interests of our largest customer group.

Access to our Leisure Complex and Clubhouse is included when you book direct with us. However, there may be some activities and areas where an additional charge may be payable.

All holiday homes have bedding provided (Please note this excludes Sun newspaper holidays). Simply bring your towels and tea towels (Please note towels are provided in our Platinum & Gold Lodges and Platinum Cabins).

Please note that Electric Scooters and Hoverboards are not permitted on the resort or at our sister hotel, Heacham Manor.

A deposit is required at time of booking with the remaining balance due 9 weeks prior to your arrival.

You can pay for your holiday with a debit or credit card. You can also pay by cheque, made payable to Searles Leisure Resort.

Online: Click on the Check Availability link and follow the easy steps through this process. You can go back at any time to check or change your booking during this booking process. Your payment is safe and secure and confirmation of your booking will be sent to you via email.

By Phone: Simply call 01485 534211. Speak to one of our friendly booking team who will be happy to help and advise you on availability and any questions to help you book the perfect holiday for you and your family.

Free Wi-Fi access is available in designated public areas and is subject to speed and download restrictions.

Hunstanton Beach is easily accessible by foot from several points across the park. Beach access paths are marked on our resort map, with one in our Tent and Touring area and another toward the rear of the Nisa Supermarket.

Please note: Beach access paths are locked over night. Please refer to signage on the gates.

You can view our Entertainment Programme in the “What’s On” section or see full details on our website.

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Winter Opening Times (November to March)
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Monday to Friday: 9:00am to 7:30pm

Saturday: 9:00am to 6:00pm

Sunday: 9:00am to 4:00pm

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Summer Opening Times (April to October)
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Monday to Sunday: 9:00am to 7:30pm

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Owners & Members Only
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Monday to Saturday – 7am to 9am (Over 18’s only). Please use the Winter Entrance.

Please note: Opening times are subject to change.

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Fitness Studio Passes for Guests
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Single and Weekly Access Passes for our Guests staying on resort.

• Daily Pass: £5.00

• Weekly Pass: £18.00

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Kickstart Package Membership
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Simple pay monthly membership which includes; no joining fee, no long term contract and a membership card.

• Single Monthly Swim Pass: £26.50pp

• Single Monthly Gym Pass: £26.50pp

• Single Monthly Gym and Swim Pass: £37.00pp

• Couple Monthly Swim Pass: £42.00pc

• Couple Monthly Gym Pass: £42.00pc

• Couple Monthly Gym and Swim Pass: £58.00pc

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Transform Package Membership
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Long term loyalty reward memberships. Save up to £100! 1 month free on 6 month memberships, 2 months free when you join for the year!

Package includes: No joining fee, membership card.

• 6 Month Single Swim Pass: £132.50pp

• 6 Month Single Gym Pass: £132.50pp

• 6 Month Gym and Swim Pass: £185.00pp

• 6 Month Couple Swim Pass: £210.00pc

• 6 Month Couple Gym Pass: £210.00pc

• 6 Month Couple Gym and Swim Pass: £290.00pc

• 12 Month Single Swim Pass: £265.00pp

• 12 Month Single Gym Pass: £265.00pp

• 12 Month Gym and Swim Pass: £370.00pp

• 12 Month Couple Swim Pass: £415.00pc

• 12 Month Couple Gym Pass: £415.00pc

• 12 Month Couple Gym and Swim Pass: £575.00pc

Members with access to our swimming pools are welcome to bring up to 5 guests to make use of the facilities with them.

Off Peak

£4 per adult, per visit

£3 per child, per visit

Peak (School Holidays and Bank Holidays)

£6 per adult, per visit

£5 per child, per visit

Additional Child Monthly Swim Memberships are available to members for £10 per child, per month.

“Please Note: We are unable to offer new swim monthly memberships for the months of July and August, however; we are able to offer the 6month or annual swim memberships throughout the year”

(Prices are correct at the time of publishing and are subject to change).

For convenient dining options we offer both Half Board and Breakfast Only dining packages. Please enquire to add to your booking.

For more information on the local bus services operated by Lynx Buses: www.lynxbus.co.uk/bus-times-fares

Bens Cars – 01485 533290

Coastal Cars – 01485 534222

As a 5* holiday resort the facilities available are second to none with swimming pools, live entertainment and so much more only a short walk from your holiday home. Paired with the Golf Club and sporting facilities you’ll find something for all ages to enjoy.

Please ensure you have your booking reference or confirmation to hand upon arrival to the resort.

Cancellation Policy Cover:

Travel Insurance/Cancellation cover is a vital aspect to booking a holiday, giving you protection against unforeseen circumstances that could otherwise spoil your holiday. We have arranged a scheme with specialists Travel & General Insurance Services Limited who are fully authorised and regulated by the FCA (Company Reference Number 304788) full details of which can be found on the FCA website www.fca.org.uk. Please call Travel & General on 0203 794 2954 for a quote.

Cancellation Date

More than 64 days:  100% less your deposit

43 – 64 days:              50% of monies paid less deposit

29 – 42 days:              30% of monies less deposit

8 – 28 days:                10% of monies paid less deposit

7 days or less:            No refund available

Guests are asked not to arrive at the resort any earlier than 2:00 PM on their arrival date. Please note: your accommodation keys will not be available until 4:30 PM.

You are required to depart your accommodation by 9:30 AM. However, guests are welcome to park in our car park and make use of our facilities until 12:00 PM.

Tent and Touring guests are required to depart from the resort by 11:00 AM.

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Indoor Splash Pool
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• Indoor Splash Pool February Half Term Opening Times

Monday-Friday: 9:30am to 12pm, 1pm to 3pm, 4pm to 7pm
Saturday-Sunday: 9:30am to 12pm, 1pm to 5pm

• Indoor Splash Pool Summer Opening Times (April to October)

Daily: 9:30am to 12pm, 1pm to 3pm, 4pm to 7pm

• Indoor Splash Pool Winter Opening Times (November to March)

Monday-Friday: 10am to 12pm, 3pm to 6pm
Saturday: 9.30am to 12pm, 1pm to 5pm
Sunday: 9.30am to 12pm, 1pm to 3pm

Please note: opening times are subject to change.

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Indoor Heated Pool
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• Indoor Pool February Half Term Opening Times

Monday-Friday: 9am to 7pm
Saturday-Sunday: 9am to 5.30pm

• Indoor Pool Summer Opening Times (April to October)

Daily: 9am to 7pm

• Indoor Pool Winter Opening Times (November to March)

Monday-Friday: 9am to 12pm, 1pm to 6pm
Saturday: 9am to 5.30pm
Sunday: 9am to 3.30pm

• Owners & Members Only

Monday to Saturday – 7am to 9am (Over 18’s only)

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Outdoor Swimming Pool
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Our Outdoor Swimming Pool is typically open from May to the end of September (subject to weather conditions).

• Lane Swimming 9:00 AM – 10:00 AM (children are more than welcome to join but must be competent lane swimmers)

• General Swim 10:00 AM – 5:30 PM

Please note: opening times are subject to change. Swimming pool rules are to be followed at all times.

Accommodation keys are available from 4:30 PM unless otherwise specified.

For the latest service times and any updates, please follow us on social media or visit our website: https://www.searles.co.uk/facilities/land-train/

When joining us during our main season (February Half Term and March-October) you will receive complimentary Leisure and Entertainment passes. Granting you exclusive access to our fantastic array of family-friendly facilities. From November-March we only offer Tent and Touring bookings on a “Pitch and Pool” basis which grant access to our touring faculties and indoor swimming pools. During this period the resort is also utilised for a series of special breaks, both by ourselves and outside promoters. Please enquire for further details on special breaks.

Searles Country Park benefits from an 11-month season and Searles Leisure Resort a 10-month season, we close for post New Year. The on-site entertainment and dining facilities at the resort are available from March-October. The indoor swimming pools, golf course and Fountain Sports Bar remain open year round (excluding Christmas).

The full balance of your holiday is due 9-weeks ahead of your arrival date.

Your holiday home would be just on the outskirts of Hunstanton overlooking a picturesque coastal golf course. Approximately 1 mile from Hunstanton town centre.

Hunstanton Mobility offer a service where they will deliver a mobility scooter directly to the resort to guests that wish to hire one. It is recommended you book in advance of your stay to ensure they have a suitable scooter available for you. Hire includes everything you might need such as covers, chargers and extension cables. If you’d like to hire a mobility scooter from Hunstanton Mobility call or text Michael on 07939 233 205.

Searles Leisure Resort is located on South Beach Road, Hunstanton, PE36 5BB.

Upon approaching the resort take the first left turn after the “Tesco” roundabout to access the resort. From there head towards our ANPR barrier to grant access to the resort. You may need to call on the intercom if the barrier does not raise. Our reception is located approximately 200 meters from the entrance barrier.

You can visit our directions page for details of where to find us.

Ambers Bar & Grill

Located in the main clubhouse. Buffet breakfast is served in Ambers daily from 8:30 – 11:00 AM . Evening meals can be enjoyed in Ambers between 5:00 – 8:45 PM.

The Fountain Sports Bar and Restaurant

Located at the edge of our golf course. Enjoy evening dining at The Fountain Sports Bar and Restaurant. Featuring a dog friendly dining area this is a popular location to dine with your doggy.

Spring/Summer food served daily 10:00 – 3:00 PM, 4:00 – 7:00 PM

Autumn/Winter food served daily Sunday – Thursday 10:00 – 4:00 PM, Friday & Saturday 10:00 – 3:00 PM, 4:00 – 7:00 PM

Opening times are subject to change based on demand and weather.

Travel cots do not fit into the bedrooms of our holiday homes and will need to stand in the lounge area.